Aggregate User Review Data
One of the problems with web hosting reviews is their incredibly subjective nature. Was the person doing the review a complete idiot, a disgruntled ex-employee, a spammer, competitor, or a company exec? How long ago was the review made, and is still relevant?
Go to Google and type in "web hosting reviews" and you will find tons of websites and most of them are pretty spammy. I have taken the user review data from the top three sites and aggregated the information into a digestible format.
So, with all that said, this data, as well as any reviews you read online, should be taken with a grain of salt. Reviews were evaluated and considered to be positive recomendations to "sign up" or a negative recommendation to "run away."
Please note: an incomplete table means the data is still being collected!
The content of these reviews was analyzed for the frequency of words contained within them. I stripped out all of the mundane words and left only the most interesting ones. Now the problem with simple word counting is that it strips out all of the appropriate context. I can't give you that information since it would basically be tantamount to copyright infringement upon the web host review sites/sources.
So what I did was look at the individual context of each word below and made sure that it was used appropriately in context to describe the company or service. Next to that number I also show you the number of times that word was used in a negative or out of context fashion, for example: "I wanted MediaTemple to be awesome, but they weren't," or "I love their service, I had no problem at all."
It wouldn't be right to add the instance of the word "awesome" or "problem" to the Frequency field, because they aren't being used to describe the serivce. These out of context uses of the words are marked under the "!Context" field.
Word Counts for 200 MediaTemple Reviews
| Word |
Frequency |
!Context |
Total |
| problem |
76 |
| slow |
50 |
| fast |
29 |
| downtime |
34 |
| uptime |
19 |
helpful |
54 |
unreliable |
10 |
| reliable |
25 |
| bad |
25 |
| good |
52 |
| maintenance |
15 |
| mysql |
5 |
| wordpress |
6 |
| sucks |
6 |
| awesome |
11 |
3 |
14 |
| love |
2 |
3 |
5 |
View the word count source-file
Word Counts for 272 DreamHost Reviews
| Word |
Frequency |
!Context |
| problem |
70 |
| slow |
15 |
| fast |
15 |
| downtime |
29 |
| uptime |
40 |
| happy |
21 |
| bad |
13 |
| good |
76 |
| money |
16 |
| mysql |
16 |
| wordpress |
32 |
| sucks |
5 |
| awesome |
7 |
| best |
21 |
| love |
2 |
1 |
Total User Recommendation Count for DreamHost
Word Counts for 602 Weebly Reviews
| Word |
Frequency |
!Context |
| problem |
102 |
| slow |
22 |
| fast |
31 |
| happy |
27 |
| bad |
21 |
| good |
72 |
| money |
31 |
| frustrating/ed |
16 |
| satisfied |
11 |
| horrible |
11 |
| sucks |
18 |
| awesome |
12 |
| fantastic |
11 |
| love |
39 |
2 |
Total User Recommendation Count for Weebly
Word Counts for 193 Linode Reviews
| Word |
Frequency |
!Context |
| problem |
43 |
6 |
| slow |
1 |
6 |
| fast |
13 |
| backup |
37 |
| uptime |
17 |
| outage |
12 |
| happy |
27 |
| bad |
2 |
6 |
| good |
35 |
| satisfied |
3 |
| horrible |
1 |
| sucks |
0 |
| awesome |
12 |
| love |
8 |
View the word count source-file
Total User Recommendation Count for Linode
Source: Linode Forums
Word Counts for 51 Liquid Web Reviews
| Word |
Frequency |
!Context |
| problem |
18 |
6 |
| slow |
5 |
0 |
| fast |
8 |
1 |
| happy |
10 |
0 |
| bad |
3 |
3 |
| good |
15 |
2 |
| satisfied |
3 |
0 |
| terrible |
2 |
0 |
| suck |
3 |
1 |
| amazing |
13 |
0 |
| best |
23 |
0 |
View the word count source-file
Total User Recommendation Count for Liquid Web
See review source urls
